What Is A Knowledge Management System Give An Example
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However a successful knowledge management system also taps into the underlying goals of km.
What is a knowledge management system give an example. A knowledge management system is any technology that is used to store and manage knowledge essentially a tool to oversee knowledge management. This can be contrasted with information and data that exist in non human form such as documents and systems. Knowledge management km is the process of creating sharing using and managing the knowledge and information of an organization. A knowledge management system is made up of different software modules served by a central user interface.
5 great knowledge management examples. Spartan race a global leader in obstacle races made our knowledge management list for its customer centric self service strategy spartan race understands that its customers relationship with the brand isn t one size fits all and that presenting. Knowledge management system examples an example of a knowledge management system is tableau s knowledge base. No list of companies that use the knowledge management system would be complete without at least a cursory consideration of ford.
Knowledge management system example. An established discipline since 1991 citation needed km includes courses taught in the fields of business administration information systems. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. In common usage a knowledge management system is typically a form of specialized technology based on either a custom database of knowledge and or a network of expertise in various relevant areas.
It includes a search feature so users can get answers to specific solutions as well as top articles and product specific navigation. When considering effective knowledge management a variety of factors and needs must be assessed to find the most beneficial form for the knowledge. The global automaker has been a long time practitioner of knowledge management best practices. Forms of knowledge management.
However in modern km few people would disagree with the notion that knowledge management systems are an absolutely critical part of a km initiative. This coupled with many other factors has allowed it to cheat death on numerous occasions and remain a profitable enterprise. The following are illustrative examples of knowledge. Spartan race delivers customer centric self service.
Codifying knowledge retrieving knowledge improving collaboration and stimulating overall organizational. Knowledge is meaning information and awareness as it exists in the human mind. These include data driven objectives around business productivity a competitive business model business intelligence analysis and more. A knowledge management system kms is a system for applying and using knowledge management principles.